I ordered something, but I’d like to return it. How can I do this?
If you want to return your products, you have to let us know within 30 days after the order has been placed. Please contact customer service to inform us about this. Our customer service team will arrange a collection of your goods. Collections can take place Monday through Saturday. Please note that we cannot request a specific timeslot for collection and that the collection must take place within 14 days after your notice of return.
We will process a refund to the same method of payment used to place the order within 14 days after it has been returned to our warehouse.
All returned items must be in a fully saleable condition, with the exception of products that were accidentally delivered damaged. If the returned items are damaged or no longer saleable, we can deduct compensation for this from the amount we will refund to you. It is important for the appliances to be in unused and unopened condition. If it appears that any products have been opened or used, Beer Bull has the right to reject the return request and not refund the money.
We will process the refund as soon as possible and at the latest within 14 days after it has been returned, with the same means of payment as you used to pay for the order.